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UPDATE 2020-03-23: Due to the rein­force­ment of the restric­tions in place as part of the con­tain­ment cur­rent­ly in appli­ca­tion in France, our sup­plies and inter­ven­tions are restrict­ed. This sit­u­a­tion may increase the pro­cess­ing dura­tion of cer­tain oper­a­tions (new servers and con­fig­u­ra­tion changes in par­tic­u­lar). We will keep you informed on a one-off basis by sup­port tick­et depend­ing on the delays to be expected.

UPDATE 2020-03-17: Following the restric­tions now in place in France, relat­ed to the con­fine­ment aimed at lim­it­ing the spread of the virus, we rec­om­mend avoid­ing pay­ments by bank checks and pre­fer­ring elec­tron­ic trans­ac­tions in order to facil­i­tate and guar­an­tee their processing.

You’re now all aware of the cur­rent Worldwide sit­u­a­tion, in the EU and France. We think we have to keep you informed about this sit­u­a­tion for us, and our con­ti­nu­ity of service.

Right now, the sta­tus remains unchanged: as remote-work­ers, we’re all work­ing from home for a long time now, so there are no changes in our day-to-day sched­ules. We ensure the run of our servers and all always­da­ta ser­vices will stay up.

If there are any oper­a­tions sched­uled into the Datacenters, they’re all main­tained, for main­te­nance as well as hard­ware upgrades.

We know that the sit­u­a­tion may be dif­fi­cult espe­cial­ly for class­rooms and teach­ers. We remind you about our Teachers Program: as a teacher, you can freely access 200MB accounts for each of your stu­dents. During the COVID-19 lock­down, and to help you to sus­tain your teach­ing activ­i­ty, we upgrade the plan by adding a free 10GB account for the man­ag­er teacher account. We are also work­ing on pro­vid­ing you with ded­i­cat­ed access to a Jitsi serv­er to help you orga­nize video­con­fer­ences with your class­es. We reach you by sup­port tick­et about those topics.

Due to the over­all sit­u­a­tion, all of our con­fer­ences are now can­celed or postponed.

We’ll keep you informed about the new dates when there is.

We’ll keep this blog post up to date regard­ing the sit­u­a­tion and the deci­sions made by our gov­ern­ment that may impact our activity.

Our team will do every­thing pos­si­ble to help you pur­sue your activ­i­ty, as a trust­ed partner.

Take care of you all.