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To devel­op our archi­tec­ture and improve flex­i­bil­i­ty, we are chang­ing the for­mat of host­names for access to our FTP, SSH, WebDAV, IMAP, SMTP, and data­base services.

The old host­names used the for­mat: <service>.alwaysdata.com
They are being replaced by the new for­mat: <service>-<account_name>.alwaysdata.net

For exam­ple, if your account name is “super­man”, the FTP serv­er address until now was: ftp.alwaysdata.com. You will now use: ftp-superman.alwaysdata.net.

The com­plete user host­name is always post­ed in every sec­tion of each always­da­ta ser­vice’s administration.

The old host­names will remain valid until December 31, 2015. The new host­names have already been valid for sev­er­al weeks. Therefore, we encour­age you to replace them now, any­where that you use them (con­fig­u­ra­tion files, set­tings for your soft­ware, etc.).

The SSL cer­tifi­cate returned by the ser­vices men­tioned above, which were for­mer­ly *.alwaysdata.com, will become *.alwaysdata.net begin­ning on March 17, 2015. If you are still using the old host­names, you will risk caus­ing secu­ri­ty warnings.

Clients hav­ing ded­i­cat­ed servers can con­tin­ue to use the host­name spe­cif­ic to their serv­er (<server_name>.alwaysdata.net), indefinitely.

Note: In November 2014, we start­ed using a host­name for­mat type: <service>.<account_name>.alwaysdata.net (with a peri­od sep­a­rat­ing the ser­vice and the account name, and not a dash). This for­mat caused prob­lems with SSL, so it is no longer used. These host­names will also remain valid until December 31, 2015.

Please don’t hes­i­tate to con­tact us if you have any ques­tions or need any help.